Operations & Technical Specialist

Bridging Technical Precision with Business Strategy

Driving 60% revenue growth and ensuring 100% technical resolution. An expert synthesis of financial stewardship and high-performance network engineering.

Initiate Collaboration

60%

Revenue Growth

100%

Resolution Benchmark

2.5+

Years Experience

SME

Subject Matter Expert

Professional Synopsis

I am a multifaceted professional defined by a unique dual competency. While most specialists exist in silos, I operate at the intersection of Business Operations and Technical Engineering.

My methodology is simple: Efficiency Drives Profit. whether that means optimizing GST workflows to safeguard financial health or diagnosing complex AirFiber infrastructure to ensure seamless connectivity. I bring a holistic problem-solving approach that transforms operational bottlenecks into growth engines.

Core Competencies

Strategic Operations Network Infrastructure (5G) Financial Reconciliation GST Compliance Revenue Optimization Hardware Diagnostics Team Leadership Client Relations

Career Trajectory

Hardware & Software Engineer (SME)
Reliance Jio Infocomm Limited
Nov 2024 - April 2025
  • SLA Excellence: Maintained a flawless 100% resolution rate for technical complaints, effectively closing all assigned tickets without rework.
  • Infrastructure Deployment: Orchestrated the end-to-end installation and configuration of Jio AirFiber (FWA) units in a high-stakes hybrid environment.
  • Technical Diagnostics: Served as the Subject Matter Expert (SME), diagnosing complex firmware anomalies and hardware malfunctions to minimize client downtime.
Business Operations Manager
UP Electronics
Aug 2022 - Nov 2024
  • Revenue Architecture: Spearheaded strategic sales initiatives resulting in a record-breaking 60% increase in branch revenue.
  • Financial Compliance: Managed end-to-end financial workflows including precise GST filing, tax compliance, and banking portfolio management.
  • Operational Leadership: Streamlined administrative functions and inventory logistics, ensuring the establishment operated at peak efficiency.
Bachelor of Commerce (B.Com)
2021 - 2024
S J Mahavidhyalay

Specialization in Accounting and Business Management.

Initialize Contact

Ready to leverage technical acumen for tangible business results.

Email: sonkarayush321@gmail.com

Phone: +91 8787028096

Location: Kanpur, Uttar Pradesh, India

LinkedIn: linkedin.com/in/ayush-sonkar321


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